Services

We provide a full range of offerings including design, installation, service and maintenance of your fire protection systems. Our service program ensures your routine maintenance, inspections and repairs are performed in a timely manner and that your systems are in compliance with all government standards. Our proprietary technology allows you to schedule, track and view reports of all your services in real-time.

When you choose The Hiller Companies to provide services for your life safety systems, you have confidence and peace of mind in knowing that our experience and dedication will keep your people and property protected.

Rapid response saves lives, minimizes property damage and reduces downtime. Hiller has qualified technicians on call 24-hours a day to help with everything from emergencies to maintenance and repair. Find your local emergency contact numbers by entering your zip code in the search box.

We do not hand over a fire protection system to you until we know it is fully functional and operational and complies with government and other agency standards and requirements. We ensure that the system functions according to the intended design and meets your operational needs. When we leave the system in your charge, you can rest assured that your personnel and your property are protected.

Commissioning

Our team provides compliance management services so you can count on the fact that your documentation and systems comply with government, industry and manufacturer standards, regulations and requirements. This includes keeping your inspections up to date and making you aware of deficiencies and what it will take to repair them. If there is a deficiency, we will make any repairs and perform any maintenance to ensure you are in compliance again as soon as possible to avoid downtime and loss of revenue. We will also provide you with the reports you need to prove that you are in compliance. With our extensive experience working with organizations such as The Joint Commission, DNV, HVAP, and CMS, highly regulated environments are not the exception, they are our everyday experience.

One of the most overlooked and key contributing factors to budgetary issues is the absence of a low voltage system design. Without a low voltage system design, it can be difficult to understand the intent of the systems to be installed. SMG offers complete CAD designs/specifications for all of your low voltage system needs, including but not limited to, surveillance, access control, automation, fire alarm, security system, telephone entry, and audio/video systems.  We also work closely with service providers such as Qwest/Century Link, Comcast, DirecTV to deliver you a design that meets their specifications and your needs. Because phone systems, computers and networks, security systems, access control, automation, fire alarms and many other systems critical to your operation rely on low voltage cabling, taking the time to properly plan a low voltage system that will meet both current and future anticipated needs is a sound business investment.

Inspection and testing are two of the most important elements in maintaining safe and effective fire protection. Our team provides inspections in accordance with industry standards. Whether you have an SMG-designed system or a system installed by another contractor, we will survey your facility, take an inventory of your fire protection equipment and low voltage systems and record that information to ensure we never miss an inspection deadline.

Most businesses are constantly changing, growing, evolving and improving. Your fire protection system must change with you to ensure your people and your property are protected. Inspections often reveal when modifications to your system are needed, but if you are making alterations to your buildings or spaces, we can advise you of any needed updates to keep you safe and in compliance with government regulations and requirements.

In most buildings, the greatest risk of property loss occurs when the facility is unoccupied. If there is a fire or security alarm and no one is on the scene to respond, precious time can be lost. We provide UL alarm monitoring as a measure of security to protect your assets. Alarm system monitoring reports a security or fire alarm to a remotely located UL listed central station. This station is operated 24/7 by experienced staffed, specially trained in the monitoring of residential, commercial, medical and environmental security.

Monitoring

A properly functioning system is essential to protecting lives and property. Should repairs be needed following an inspection, you will be notified immediately. Our technicians are trained not only to spot system deficiencies, but also to effectively provide a solution to the problem.

Continuing education is an essential element of a successful fire protection company. Whether it’s a new fire alarm control, an updated NFPA standard or a new OHSA requirement, Hiller prioritizes the education of our staff and customers to enhance their knowledge and skills and to ensure the continued safety and protection of your people and property.

Training