Systems Management Group has built a reputation as a premier low voltage integrator and fire protection company in the Colorado and Arizona markets. We specialize in consulting, designing, installing, servicing, and integrating your low voltage systems including fire alarms, intrusion alarms, access control, camera systems, audio/video systems, BDA systems, area of refuge systems, telecommunications and data systems. Founded on the idea of being a service company first, we will be around to ensure your systems work flawlessly for the life of the system.
As a division of The Hiller Companies, we have increased our strength, resources, experience and technology to provide a broader array of detection and suppression offerings across multiple industries. We pride ourselves on our strong customer service and state-of-the-art technology. In addition to service and technology, safety is a foundational value that guides everything we do. We pledge to put safety first for our customers and employees and to maintain the highest expectations for all projects. We are your partner in safety every step of your project.
Our Partners Experience The Hiller Difference
The importance of fire protection in the life of a business cannot be overstated. Knowing your people, property and assets are protected allows you to focus on your ultimate goal – running a successful company. As your partner in fire protection, The Hiller Companies provides a process that ensures safety, compliance and efficiency. We are dedicated to making sure we take fire safety concerns off your hands and into ours. As your one source for total protection, we understand what it takes to customize a plan to meet your individual needs within the life cycle of fire protection systems, from design and installation to inspection and maintenance, as well as technology upgrades to comply with new standards. Our experience and our process, coupled with our state-of-the-art technology and our dedication to quality service and products make up The Hiller Difference.
The Hiller Process
The Hiller Process is a tried and true cycle of activities designed to ensure a smooth transition throughout the development and maintenance of your fire protection systems. The iterative steps always begin with safety. Every site visit includes a Job Safety Analysis that involves everyone working on the job. From design, installation and commission to customer training, inspection, repair and technology upgrade, each of the steps can be tracked and monitored by using the power of our My Hiller App for the latest in customer service management. Service tools include scheduling report delivery, online eQuotes, and access to service history records.
THE HILLER PROCESS IS ROOTED IN SAFETY
1. Design
Using the latest industry research and technology, Hiller designs fire protection and security solutions to meet your specific challenges. From standalone systems to integrated platforms, Hiller has a customized solution that will ensure the safety of your people and your property.
2. Installation
Our field staff consists of factory-trained and certified professionals who are ready to tackle the most challenging installation environments safely and efficiently. From busy healthcare facilities and heavy industrial and commercial applications to offshore oil rigs, we’ve got you covered.
3. Commission
Your knowledge and safety is our top priority. Before we “hand over the keys” to your new system, Hiller and its divisions perform rigorous testing to ensure it meets the stringent guidelines set forth by the National Fire Protection Association, Coast Guard, American Bureau of Shipping and other approval agencies.
4. Customer Training
Once your new system is in place, our experienced team of technicians will train your team specifically on how it works and what is needed to keep it running at the optimal level. We are here to support you and the system every step of the way so that you can rest assured your people and property are safe.
5. Inspection
Your system will need to be inspected periodically. We are here to make sure that happens without delay so that you never have to wonder if safety has been compromised. Whether you have a Hiller-designed system or a system installed by another contractor, we will survey your facility, take an inventory of your fire protection equipment/systems and enter that information into our service management platform to ensure we never miss an inspection deadline.
6. Repair
Should repairs be needed following an inspection, you will be notified immediately. A properly functioning system is essential to safely protecting lives and property. Our technicians are trained not only to spot system deficiencies, but also to effectively provide a solution to the problem.
7. Technology Upgrade
As with all technology, advancements happen every day and with fire safety and security systems, it is no different. When your system is no longer meeting industry standards, we will alert you and provide you with options for ways to upgrade your system. Our number one goal is to keep our clients safe and secure.
Hiller Values
Passion to Perform
We have the passion to perform, and we focus on tangible results. What drives us is a winning mentality; we want to improve continuously, and accept only the best quality. Always and in every situation. We finish the things we start and are prepared to do that extra step. To achieve performance at the highest level, we work closely with our colleagues, customers and business partners. We believe that performance is a team sport.
Trust to Act
We are trusted to do our job and we do it decisively. We apply our strengths, take initiative and take ownership for our work. We think not in terms of problems, but of solutions, and we allow room for creativity.
Act Responsibly
We believe in long-term relationships with colleagues, customers and business partners. We are honest, open and direct in what we do, and we support and help one another when necessary. We take responsibility for our actions and the consequences they may have for our stakeholders and surroundings. We believe that our company can and must have a positive effect on social and natural environment.
Make it Fun
Work should be enjoyable; that’s what we believe and that’s how we operate. We are open, informal and optimistic. We can easily approach our colleagues, customers and business partners. We work hard and we share and celebrate our successes with one another.